About Us
About Cleaning 101
Built by Cleaners, for Cleaners
Cleaning 101 was created with one simple mission, to help cleaning business owners build profitable, confident and sustainable businesses. When I first started, I didn’t have a roadmap. I worked long days with hardly any work life balance, constantly doubted my pricing, and tried to juggle clients, paperwork and everything in between, often questioning whether I was getting it right.
Over time, I learned how to build proper systems, charge confidently and create structure. I turned a small cleaning business into something stable and successful. Cleaning 101 exists because I’ve been where you are, and I want to make the journey easier for you.
Our Story
I'm Jo, a cleaning business owner with over 15 years of real, hands on experience running domestic, commercial and holiday let cleaning businesses. Alongside running multiple successful cleaning operations, I am also a qualified life coach, which means the support we offer isn’t just practical… it’s mindset focused too!
Confidence matters. Boundaries matter. Believing you can charge properly and run a professional operation matters. That’s why I mentor cleaning business owners in a way that covers both the practical and the personal growth side of running a business.

Why I Started Cleaning 101
Over the years, so many people asked me for advice:
- How do I price properly?
- What paperwork do I actually need?
- When do I hire staff?
- How do I stop feeling overwhelmed?
- How do I grow without burning out?
I saw too many talented cleaners struggling simply because no one had shown them how to run the business side properly. So I decided to create the support I wish more people had access to when they were starting out, including myself.
What I Believe
I believe:
- Cleaning is a skilled, valuable service.
- You should be paid properly for the work you do.
- Systems create freedom.
- Structure reduces stress.
- You don’t have to struggle alone.
Too many cleaning business owners undercharge, overwork, and feel stuck. It doesn’t have to be that way. When you treat your cleaning business like a business, with the right systems, pricing, and mindset, everything changes.
How I Help
Through Cleaning 101, I provide:
- Editable templates
- Practical guides and e-books
- Real-world pricing advice
- Business structure support
- 1:1 mentoring
Everything I share is based on what I’ve actually used and tested in my own businesses. Whether you’re just starting out or ready to scale, I want to help you move forward with confidence.
Thank you for being here.
I’m genuinely looking forward to supporting you on your journey.
Jo x