About Us

About Cleaning 101

Built by Cleaners, for Cleaners

Cleaning 101 was created with one simple mission, to help cleaning business owners build profitable, confident and sustainable businesses. When I first started, I didn’t have a roadmap. I worked long days with hardly any work life balance, constantly doubted my pricing, and tried to juggle clients, paperwork and everything in between, often questioning whether I was getting it right.

Over time, I learned how to build proper systems, charge confidently and create structure. I turned a small cleaning business into something stable and successful. Cleaning 101 exists because I’ve been where you are, and I want to make the journey easier for you.

Our Story

I'm Jo, a cleaning business owner with over 15 years of real, hands on experience running domestic, commercial and holiday let cleaning businesses. Alongside running multiple successful cleaning operations, I am also a qualified life coach, which means the support we offer isn’t just practical… it’s mindset focused too!

Confidence matters. Boundaries matter. Believing you can charge properly and run a professional operation matters. That’s why I mentor cleaning business owners in a way that covers both the practical and the personal growth side of running a business.

Why I Started Cleaning 101

Over the years, so many people asked me for advice:

  • How do I price properly?
  • What paperwork do I actually need?
  • When do I hire staff?
  • How do I stop feeling overwhelmed?
  • How do I grow without burning out?

I saw too many talented cleaners struggling simply because no one had shown them how to run the business side properly. So I decided to create the support I wish more people had access to when they were starting out, including myself.

What I Believe

I believe:

  • Cleaning is a skilled, valuable service.
  • You should be paid properly for the work you do.
  • Systems create freedom.
  • Structure reduces stress.
  • You don’t have to struggle alone.

Too many cleaning business owners undercharge, overwork, and feel stuck. It doesn’t have to be that way. When you treat your cleaning business like a business, with the right systems, pricing, and mindset, everything changes.

How I Help

Through Cleaning 101, I provide:

  • Editable templates
  • Practical guides and e-books
  • Real-world pricing advice
  • Business structure support
  • 1:1 mentoring

Everything I share is based on what I’ve actually used and tested in my own businesses. Whether you’re just starting out or ready to scale, I want to help you move forward with confidence.

Thank you for being here.
I’m genuinely looking forward to supporting you on your journey.

Jo x